Our Products

Cutco Cutlery

Vector Marketing is the sole distributor of Cutco Cutlery®. Cutco’s commitment to quality and innovation was established nearly 6 decades ago, and has continued through today. That commitment is evident throughout each step of the manufacturing process, from the selection of steel to the final inspection of each piece before it leaves the factory. Cutco’s unique features and benefits make it “The World’s Finest Cutlery.”

Made in Olean, New York since 1949, Cutco is proud to be an American-made product with more than 16 million Cutco owners in the United States. Cutco products are backed by a FOREVER GUARANTEE that protects the consumer’s investment forever.

The Cutco product line began with 10 basic pieces (the Homemaker Set) that have guided millions of cooks through years of recipes and culinary creations. Available with classic brown or pearl white handles, Cutco pieces are assembled into various sets, perfect for starter kitchens or experienced cooks. Cutco products can also be bought individually. Our sets make great gifts for any occasion.

Cutco Guarantee

All Products Are Backed By The

CUTCO FOREVER GUARANTEE

At CUTCO, we stand behind our products with a FOREVER satisfaction guarantee. We want every CUTCO customer to be a satisfied customer FOREVER. The guarantee has several important elements.

Forever Performance Guarantee
  • If at any time you are not completely satisfied with the performance of your CUTCO product, we will correct the problem or replace the product.
  • Simply send the product with an explanatory note to the address below.
Forever Sharpness Guarantee
  • CUTCO knives with the Double-D® edge will remain sharp for many years, but after extended use they may need sharpening.
  • For sharpening of Double-D® or straight-edged knives, send them along with a return shipping and handling fee of $6.00 (1-3 items) or $9.00 (4 or more items) to the CUTCO address below.
Forever Replacement Service Agreement for Misuse or Abuse
  • Should you damage your CUTCO through misuse or abuse, we will replace the item for one half of the current retail price plus shipping/handling and tax.
  • Send the product with an explanatory note to the CUTCO address below.
15-Day Unconditional Money Back Guarantee
  • If at any time within fifteen (15) days after receipt of your CUTCO you are not satisfied with your purchase for any reason you may get a full refund of your purchase price by contacting CUTCO Customer Service at the address below.
  • Engraved or monogrammed products cannot be returned under the Unconditional Money Back Guarantee. All other aspects of the Forever Guarantee do apply.

The CUTCO FOREVER GUARANTEE is intended solely for consumer/in-home use.

Customer Service Pledge

At CUTCO, our pledge is to guarantee
our customers 100% satisfaction.
  • CUTCO Customer Service
  • 322 Houghton Avenue
  • Olean, New York 14760
  • service@cutco.com
  • 1-800-828-0448
  • (US)
  • CUTCO Customer Service
  • 2172 Wyecroft Road, Unit 1
  • Oakville, Ontario L6L 6R1
  • serviceca@cutco.com
  • 1-800-361-8800
  • (Canada)